Privacy Policy
This policy explains what information we collect and how we use it when you browse, register, or purchase on Dolbear.
Information We Collect
We collect information when you register, place an order, subscribe to updates, or contact support. This may include your name, email address, mailing address, and phone number.
You may browse parts of our site without creating an account.
How We Use Your Information
- Process transactions — fulfill and deliver your orders. We do not sell or trade your personal information.
- Order communication — send order updates, delivery notices, and occasional product or service information related to your purchases.
- Customer support — respond to inquiries, returns, and warranty requests.
You can unsubscribe from marketing emails using the link included in those messages. Order and service emails may still be sent as needed.
How We Protect Information
We use security measures including Secure Socket Layer (SSL) encryption for sensitive payment data. Card and wallet details are handled by authorized payment gateway providers and are not stored on our servers after a transaction.
Cookies
We use cookies to remember cart items, save preferences, understand site usage, and improve the shopping experience. You can control cookies through your browser settings; disabling them may affect checkout and login features.
Disclosure to Third Parties
We do not sell, trade, or transfer personally identifiable information to outside parties, except trusted partners who help operate our website, process payments, or deliver orders — and only as needed to serve you. They must keep this information confidential.
We may disclose information when required by law, to enforce our policies, or to protect rights, property, or safety.
Third-Party Links
Our site may link to third-party websites with their own privacy policies. We are not responsible for the content or practices of those sites.
Scope
This online Privacy Policy applies to information collected through our website. Please also read our Terms & Conditions.
By using our site, you consent to this Privacy Policy.
Changes
If we update this policy, we will revise this page. Please review it periodically for the latest information.
Contact Us
Questions about privacy? Email info@dolbear.com.bd or call +880 18 9497 1070.
Shop 34, Basement 1, Bashundhara City Shopping Mall, Dhaka-1215